77f8 Privacy Policy
How your personal information is collected, processed, and kept secure on the 77f8 platform — everything explained transparently in this policy.
77f8 (hereinafter referred to as "we", "our", or "platform") places the highest importance on its users' privacy. This privacy policy explains what information we collect, why we collect it, how we use it, and how we keep it secure when you use the 77f8 Casino website and services. Please read this document carefully, as it describes your legal rights and responsibilities.
By registering on the platform or using our services, you are considered to have given your consent to the terms of this policy. If you disagree with any part of this policy, please refrain from using the platform.
What Information We Collect
To create accounts and provide services on the 77f8 platform, we need to collect various types of information. The categories of that information are listed below:
1.1 Personally Identifiable Information
When you log in to 77f8 or complete the registration process, we may collect:
- Your full name and date of birth (for age verification — only those aged 21 or above may use the platform)
- Valid email address and mobile number
- Password (always stored in encrypted form — never readable in plain text)
- National ID card or other government-issued identification details (when identity verification is required)
- Current address
1.2 Financial Information
To process deposits and withdrawals, we use the following financial information:
- Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
- Transaction history and amounts
- Deposit and withdrawal timestamps
We do not directly store any card numbers or bank account details. All financial transactions are secured through SSL encryption.
1.3 Technical Information
When you use the platform, the following information may be collected automatically:
- IP address and device type
- Browser version and operating system
- Logs of your activity on the platform (login times, gameplay sessions)
- Cookie and session data (see Section 8 for details)
Purpose of Data Use
77f8 uses the information collected for the following legitimate purposes:
Identity Verification
To confirm the validity of each account and prevent access by minors (age 21+ verification).
Financial Transactions
To manage deposit and withdrawal processes, prevent fraud, and maintain financial records.
Customer Support
To provide 24/7 assistance via live chat and email and resolve issues promptly.
Security and Compliance
To ensure platform security and follow responsible gaming guidelines.
Service Improvement
To analyze user experience and enhance the platform's functionality and variety.
Communication and Notifications
To deliver important account updates, policy changes, and relevant information to you.
Data Sharing and Disclosure
77f8 never sells your personal information to third parties. However, information may be shared in specific circumstances:
3.1 With Service Providers
We work with trusted third parties for payment processing, technical support, or security verification. These partners may only use the information in accordance with 77f8's instructions and may not use it for their own purposes.
3.2 Legal Obligations
We may be required to disclose information in response to a court order, legal process, or a valid request from a government authority. In such cases, we will provide only the minimum information necessary.
3.3 Fraud and Security Protection
Information may be shared with security agencies to detect fraudulent activity or prevent money laundering. This is done to protect the interests of all users.
3.4 Business Changes
In the event of a business restructuring, merger, or acquisition, user information may be transferred to the new entity. We will notify users before such changes occur and this policy will be updated accordingly.
Data Security Measures
To ensure the security of your information on the 77f8 platform, we have put in place industry-standard technical and administrative measures:
- SSL Encryption: All data transmissions are encrypted using SSL/TLS technology, protecting your information from third-party access.
- Access Controls: Only authorized personnel will have access to personal information, and they are bound by confidentiality agreements.
- Password Hashing: Your password is never stored in plain text — it is always kept as a one-way cryptographic hash.
- Regular Security Audits: 77f8 regularly audits system security to identify and address vulnerabilities.
- Data Backups: Important information is regularly backed up on secure servers.
However, transmitting information over the internet is not completely secure — we are committed to providing the highest level of protection, but we cannot guarantee absolute security. It is your responsibility to keep your account password confidential.
Data Retention Period
77f8 retains your personal information for as long as:
- Your account is active and the information is needed to provide services.
- Retaining the data is required for legal, regulatory, or compliance purposes.
- It is necessary to resolve disputes or fulfill contractual obligations.
If you request to close your account, we will delete or anonymize all personal information within a reasonable time, retaining only the data required by legal obligations.
Your Rights and Choices
As a user of the 77f8 platform, you have the following rights over your own information:
6.1 Right to Access
You may request a copy of the information we hold about you at any time. Send the request by email to [email protected].
6.2 Right to Rectification
If any of your information appears to be incorrect or incomplete, you may apply for a correction. We will update the information within a reasonable time.
6.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal obligations or active disputes.
6.4 Right to Object to Processing
You may object at any time to the use of your information for marketing purposes. After you raise an objection, we will stop using the information for that specific purpose.
6.5 Right to Portability
You may request to receive your information in a structured, commonly used format.
To exercise any of the above rights, go to our login page or email us directly at [email protected]. We will endeavor to respond to your request within 30 days.
Protection of Minors
The 77f8 platform is strictly for those aged 21 and above only. We do not knowingly collect any personal information from minors. Age verification is mandatory during the registration process.
If we become aware that a minor has provided us with information, that account will be closed immediately and the associated information will be deleted. If guardians have concerns about their child's account, please contact us at [email protected].
Cookie Policy
77f8 uses cookies and similar technologies in your browser. These help improve the platform's functionality and the user experience.
8.1 Types of Cookies
- Essential Cookies: Required for login sessions and authentication. The platform cannot function properly without these cookies.
- Functional Cookies: To remember your preferences and settings (such as language preference).
- Analytical Cookies: To understand how the platform is being used. Data is collected anonymously.
8.2 Cookie Controls
You can restrict or disable cookies through your browser settings. However, disabling essential cookies may prevent you from using some core services on 77f8.
Third-Party Links and Services
The 77f8 platform may sometimes contain references to third-party services (such as payment processors). These third parties have their own privacy policies and 77f8 is not responsible for their data-collection practices.
We advise you to read the privacy policy of any third-party service before using it. For payment services, we support only bKash, Nagad, Rocket, and Upay.
Policy Changes and Updates
77f8 reserves the right to update this privacy policy from time to time. Changes will be communicated in the following ways:
- The "Last updated" date at the top of this page will be changed.
- For significant changes, a notification will be sent to the registered email address.
- Where necessary, a clear notice will be displayed on the platform.
Continuing to use the platform after an updated policy is published will be considered as your consent to the revised policy. Therefore, it is recommended that you visit this page regularly.
Responsible Gaming and Data Use
77f8 is committed to responsible gaming. To this end, we use your gameplay data to:
- Identify unusual or harmful gaming patterns.
- Provide self-exclusion or limit-setting options.
- Share information about support and resources where needed.
To learn more about responsible gaming, visit our Responsible Gaming page.
Contact Us
If you have any questions, concerns, or data-related requests regarding this privacy policy, please get in touch with us:
Privacy Support
Email: [email protected]
Live Chat: Available 24/7 — contact us directly on the platform
Support is available in both Bengali and English
This policy should be read together with the Terms and Conditions and Responsible Gaming documents. 77f8 is always committed to fair play and user safety.